Yes. We support wide range of manufacturing systems: ERP platforms (SAP, Oracle, Microsoft Dynamics), MES (manufacturing execution systems), SCADA supervisory control, PLC programming and networking, industrial IoT sensors and data collection, warehouse management systems, quality management systems, and CAD/CAM workstations. Our team includes engineers with industrial automation experience and manufacturing IT specialists. We also coordinate with equipment manufacturers and automation vendors for specialized support.

Manufacturing IT requires surgical precision: we schedule maintenance during planned downtime windows (shift changes, weekends, maintenance periods), implement changes in phases allowing rollback if issues arise, maintain parallel systems during transitions, coordinate with production leadership avoiding high-volume periods, and staff appropriately for rapid issue resolution. Our 20+ years serving manufacturers taught us production continuity is paramount. We never sacrifice manufacturing uptime for IT convenience. Organizations benefit from our project management discipline during infrastructure upgrades.

Manufacturing networks require: industrial-grade wired infrastructure with ruggedized cabling in harsh environments, wireless networks for mobile devices and IoT sensors, network segmentation separating production from business networks, redundant connectivity with automatic failover, sufficient bandwidth for real-time data collection and video surveillance, and reliable performance in temperature extremes, dust, vibration, and electromagnetic interference. We design and deploy industrial networks supporting 24/7 operations.

Manufacturing security requires specialized approach: network segmentation isolating production systems from corporate networks and internet, OT-specific monitoring detecting industrial control system anomalies, air-gapped backups of PLC programs and SCADA configurations, vulnerability assessments of industrial systems, remote access controls for vendor/contractor access, and incident response procedures prioritizing production continuity. We protect manufacturing operations from ransomware, industrial espionage, and sabotage.

Yes. Many manufacturing organizations pursue NIST Cybersecurity Framework or ISO 27001 certification for customer requirements or competitive advantage. We provide gap assessments, control implementation, documentation development, and audit preparation. Defense contractors manufacturing for DoD also need NIST 800-171 compliance and CMMC certification — we support complete government contractor compliance requirements. Our compliance services are tailored to manufacturing operational realities.

Yes. While our offices are in Longview and Tyler, Texas, we serve manufacturing clients across the United States. Most manufacturing IT work can be performed remotely with periodic on-site visits for critical infrastructure work, equipment installation, and project milestones. We combine remote monitoring and management with strategic on-site presence ensuring manufacturers receive comprehensive support regardless of location. Our 20+ years of experience includes multi-state manufacturing operations.