About TruePoint Systems | Texas IT & Cybersecurity

Discover how TruePoint Systems delivers top-tier IT and cybersecurity solutions in Texas, empowering your business with proactive management and expert support.

About Us

Built on 20 Years of Proven Expertise

TruePoint Systems represents the next stage in our growth — evolving from Inline Managed Networks into a unified technology and cybersecurity partner for growing organizations under the same ownership and new management.

Our Story

From Inline Networks to TruePoint Systems

Many clients will recognize the legacy Inline Networks name, which built the foundation of the organization over many years. Since 2005, we’ve provided businesses throughout Texas with professional IT solutions and support that is affordable and reliable.

As our services expanded beyond traditional managed IT into cybersecurity leadership, communications infrastructure, and long-term technology strategy, the organization evolved into TruePoint Systems to reflect the broader expertise we now provide. While ownership remains the same, the company now moves forward under new management led by CEO Stepp Sydnor, who brings more than 26 years of business development experience in the IT space.

TruePoint Systems was formed in response to a fundamental shift in how businesses must approach technology. As infrastructure becomes more complex and cybersecurity threats more aggressive, companies can no longer rely on fragmented vendors or reactive support models. They require integrated oversight, executive-level guidance, and full accountability across their entire technology environment.

“Our clients need more than technical support. They need a partner who understands risk, growth, and operational continuity. TruePoint Systems was created to bring technology and security under one clear, accountable partner.” — Stepp Sydnor, CEO, TruePoint Systems

Our Journey

The Evolution to TruePoint

From a small IT shop in Texas to a unified managed IT and cybersecurity powerhouse.

2005

Inline Networks Founded

Established in Texas as a managed IT services provider. Our founders envisioned a company that would become a cornerstone of IT infrastructure — a partner, not just a provider.

2010s

A Decade of Innovation

Inline became synonymous with innovation in the Dallas area and beyond. We pioneered structured cabling solutions and scaled services across Dallas-Fort Worth and East Texas.

2015+

Expanding Horizons

Our roots deepened with offices in Longview and Tyler. We cultivated strong relationships with local enterprises, understanding their unique challenges and dynamic markets.

2020s

Cybersecurity Leadership

As the threat landscape intensified, we expanded beyond traditional managed IT into cybersecurity — MDR SOC monitoring, penetration testing, compliance, and risk management.

2026

TruePoint Systems Launches

The organization evolves into TruePoint Systems — reflecting the broader expertise now provided across managed IT, cybersecurity, strategic advisory, and business communications.

Our Mission

Integrated Oversight. Executive-Level Guidance.Full Accountability.

Our mission goes beyond standard IT support. We specialize in crafting technology and security solutions that are as unique as your business — whether it’s seamless cloud integration, robust cybersecurity, or efficient infrastructure management.

We are trusted professionals providing affordable, reliable solutions since 2005. We anticipate the trends and needs of tomorrow, positioning ourselves and our partners not just to meet the future — but to create it.

Leadership

The Team Behind TruePoint

Experienced professionals dedicated to your technology success.

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Stepp Sydnor

CEO

Leads TruePoint Systems with over 26 years of business development experience in the IT space, bringing strategic vision and client-focused leadership.

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Clint Boggio

CIO

Oversees technology strategy and infrastructure operations, ensuring TruePoint Systems delivers cutting-edge solutions aligned with business objectives.

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Bill Hodge

Cyber Security Engineer

Expert in security systems design, threat analysis, and penetration testing. Leads technical implementation of cybersecurity defenses.

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Heather Simpson

Operations Manager

Manages day-to-day operations and client services, ensuring seamless delivery of managed IT and security solutions across all client engagements.

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William Stewart

Helpdesk Manager

Leads the help desk team providing responsive 24/7 support. Ensures every client issue is resolved quickly with professionalism and expertise.

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Nathan Rutkowski

Director of Infrastructure

Directs infrastructure design, deployment, and management. Manages structured cabling installations, hardware deployments, and hands-on technical projects.

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Gerald Chadwick

Director of Technical Services

Oversees on-site services and field operations. Deep expertise in cloud platforms, network architecture, and enterprise systems.

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Tyler McGrath

SEO & Web Management

Focused on improving search visibility, website performance, and digital growth. Helps strengthen the company’s online presence, generate qualified leads, and support long-term business growth.

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Gwen Moore

Marketing Leadership

Leads brand strategy, marketing campaigns, and company messaging. Works to build market presence, create consistent communication, and connect with clients through effective marketing initiatives.

Our Values

What Drives Us Every Day

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Strategic Clarity

We provide clear direction, not confusion. Every recommendation is grounded in understanding your business, your risks, and your goals.

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Full Accountability

One partner, one point of contact, no finger-pointing between vendors. We own the outcome across your entire technology environment.

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Proactive Discipline

We don’t wait for problems to happen. Our approach is built on continuous monitoring, prevention, and strategic foresight.

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Partnership

We’re not just a vendor — we’re an extension of your team. Your success is our success, and we invest in long-term relationships.

Locations

Our Texas Offices

Serving businesses across East Texas with two convenient locations.

Longview

119 W. Tyler St., Suite 250

Longview, TX 75601

903.212.2523

Tyler

1001 ESE Loop 323, Suite 485

Tyler, TX 75701

903.630.8416

Explore Our Services

Learn more about how TruePoint Systems can strengthen your technology infrastructure and security posture.

Let’s Build Something Great Together

Whether you need full IT management, a security overhaul, or strategic advisory — we’re here to help.

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